About us
The STAIR Method (Sociotechnical AI Reflection) is developed from years of research in sociotechnical principles and refined through 18 months of practical implementation in a large public-sector communication department in Denmark. The method is designed to help organizations navigate AI adoption in a way that ensures productivity, well-being, and ethical considerations remain central. STAIR is not a new governance tool, but a way to engage all professions in learning, reflection, and exploration.
Grounded in sociotechnical systems theory and work design research, STAIR provides a structured framework for evaluating and integrating Generative AI (GenAI) in professional environments. By applying eight key sociotechnical principles, the method encourages organizations to continuously reflect on how AI shapes work processes, maintaining a balance between technological efficiency and human agency.
Louise Harder Fischer is a PhD and an Associate Professor at Danish IT-University in Copenhagen, specializing in digital transformation, AI adoption, and organizational change. Applying a sociotechnical perspective, her research explores how businesses can effectively implement AI-driven automation and augmentation to enhance productivity while balancing the human and economic impacts of technological change.
Her work examines how evolving roles, continuous learning, and redefined performance metrics shape the future of work. She investigates the challenges organizations face in achieving both short- and long-term benefits from AI, emphasizing the importance of aligning technology with human values and organizational needs.
Beyond academia, Louise actively engages in industry seminars and advisory roles, helping organizations bridge the gap between AI potential and practical implementation. Her expertise provides valuable insights into the challenges and opportunities of digital transformation across various sectors.
Research Interests:
Sociotechnical approaches to AI-Human collaboration
AI adoption and organizational impact
Leading Digital Transformation and team leaders roles.
Workplace learning strategies
Louise Harder Fischer | LinkedIn
Sanna Marttila. With over two decades of experience in IT design, digitalization, and digital transformation, Sanna brings a deep and long-term perspective on how digital technologies and services evolve — and how they shape organizational practices, everyday life, and society at large.
Currently, Sanna serves as an Associate Professor of Digital Innovation at the IT University of Copenhagen (ITU). Her academic and professional journey has centered around the intersection of design, research, and technology. Prior to ITU, Sanna led and contributed to numerous research and development initiatives in both academic and consultancy contexts — including roles at Aalto University (School of Arts, Design and Architecture), Hellon, and NGOs like Open Knowledge Finland and Creative Commons Finland.
Sanna is also a founding partner at Suo&Co, a design and research studio focused on collaborative, human-centered approaches to innovation and digital futures.
Martin Lassen-Vernal is a Danish communications professional currently serving as the Head of Communications at the Technical and Environmental Administration in the City of Copenhagen. With over 25 years of experience in public sector communication, he has held leadership roles in organizations like the Capital Region of Denmark and the Danish Institute for Human Rights. His professional expertise spans public relations, digital transformation, and strategic communication. Lassen-Vernal has been actively exploring how artificial intelligence can reshape organizational communication strategies.
He holds a Master’s degree in Communication and Media Studies from the University of Copenhagen and is known for his innovative yet cautious approach to integrating AI technologies. As a thought leader, he frequently speaks at conferences and shares insights on LinkedIn about the intersection of technology, communication, leadership, and organizational change.
Martin Lassen-Vernal | LinkedIn
Morten Christian Andersen holds a Master’s degree (cand.comm.) in Communication and History, and works as a Web Consultant and AI STAIR-master in the Technical and Environmental Administration at the City of Copenhagen. With over 14 years of experience in public digital communication and development of digital self-service solutions within the technical field, his focus is on making municipal services easy and meaningful for citizens to use. Morten draws from communication theory and behavioral design, inspired by agile methodologies to create effective, simple, and user-friendly solutions.
Morten’s interest in AI centers on leveraging technology to create greater meaning and value in interactions between citizens/businesses and the municipality. This applies both when the municipality uses AI as a sender of information and, in the long term, helping citizens and businesses utilize AI effectively as receivers or requesters of municipal services and offerings. Through STAIR, Morten facilitates learning and reflection about AI among colleagues in the City of Copenhagen.
Morten Christian Andersen | LinkedIn